Hotel Reservation Agent | Exp 3 Year | Sal Upto 25 K | Navi Mumbai

Florican Enterprises Pvt Ltd

As a Hotel Reservation Agent, your main responsibility is to assist prospective guests in making room reservations at the hotel. In addition, you will be responsible for handling customer complaints and providing exceptional customer service. Your tasks and responsibilities as a Hotel Reservation Agent may vary, but generally include the following:

Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations

Providing customers with information about the hotel’s accommodation options, rates, and amenities

Processing reservations, cancellations, and modifications using reservation software

Collecting and processing payments from guests

Communicating with other departments, such as housekeeping and maintenance, to ensure that guests’ requests are met

Updating and maintaining customer information in the reservation system

Providing guests with directions and recommendations for local attractions and restaurants Your tasks and responsibilities as a Hotel Reservation Agent may vary, but generally include the following:

Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations

Providing customers with information about the hotel’s accommodation options, rates, and amenities

Processing reservations, cancellations, and modifications using reservation software

Collecting and processing payments from guests

Communicating with other departments, such as housekeeping and maintenance, to ensure that guests’ requests are met

Updating and maintaining customer information in the reservation system

Providing guests with directions and recommendations for local attractions and restaurants Your tasks and responsibilities as a Hotel Reservation Agent may vary, but generally include the following:

Answering phone calls and responding to emails from customers who are interested in making reservations or have ques

• Experience

  3 - 4 Years

• No. of Openings

  1

• Education

  B.Com

• Role

  Reservation Executive

• Industry Type

  Travel / Tourism

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  navi mumbai