Relationship Manager Sales

SWAN GENX

Duties of the Client Relationship Manager

• Building and maintaining relationships with clients

• Conducting business reviews to ensure clients are satisfied with their products and services.

• Alerting the sales team to opportunities for further sales within key clients.

• Letting customers know about other products the company offers.

• Attending meetings with clients to build relationships.

• Achieving client relationship targets as set by the Head of Sales.

• Escalating and resolving areas of concern as raised by clients.

• Carrying out client satisfaction surveys and reviews.

• Monitoring company performance against service level agreements and flagging potential issues.

• Updating the CRM

• Designing campaigns to boost sales at different times.

• Liaising with Training department to ensure client needs are fulfilled effectively.

• Daily CIF-Customer Information Form, checking.

• Reference Data needs to be maintained.

• Quality of Calling should be appropriate.

• Should be responsible for Basis hygiene in premises.

• Hardworking with a strong work ethic.

• Greeting Members with Smile & should be in proper Dress CODE.

• Generating Leads from existing clients.

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Diploma, Any Bachelor Degree

• Role

  Sales Manager

• Industry Type

  Wellness / Fitness / Sports / Beauty

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office