Relationship Manager

Dream Associate

Role: Relationship Manager

Grade: Senior Officer

Reports to: Branch Manager/ Deputy Branch Manager

Positions Reporting to Role: NA

Job Summary

In our effort to be the Bank of Choice, we continuously strive to understand and serve the banking needs of our

customers. The focus includes:

▪ Offering solutions that are Fair to the Customer and Fair to the Bank

▪ Offering 360-degree banking solutions that meet the needs of our customers

▪ Constantly exploring emerging market opportunities, trends and changing with customer preferences

▪ Build and offer suitable propositions to our customers

▪ Deliver best in class service to our customers

The Relationship Manager anchors the above responsibility. While doing so, works collaboratively with different

internal stakeholders to offer 360-degree banking. The incumbent is responsible to nurture existing relationships,

on boarding new customers and provide best in class service.

Key Responsibilities

• Partner with customers through their life-cycle and offer suitable products and services based on their

financial needs

• Nurture the existing customer relationships while maintaining the quality of the portfolio

• Expand and develop the customer base by onboarding new customers

• Analyze consumer needs, current market trends, and potential partnerships to offer unique and

technology-driven solutions

• Maximize market opportunities by taking the entire bank to the customer

• Tap into cross-selling and upsell opportunities, to ensure maximum customer reach

• Collaborate with product specialists, subject matter experts, credit and service teams to ensure structured

and customized solutions as per the requirement of customers

• Offer 360-degree banking to the individual, professional and business ecosystem

• A customer seeks insights and advice and hence superior knowledge and service are distinguishing factors

of success

• Customer acquisition through conversion of assigned leads

• Work on growing the managed book by deepening c

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  Any Bachelor Degree

• Role

  Relationship Manager

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office