Relationship Manager

HR Solutions

Relationship Manager - Operations

About Company :

Today, in the computer age, less than 1% of schools teach coding in early childhood. Result, a major gap in the requirements of the new world and our children’s skills. We prepares kids 6-14 for this new world. Kids learn fundamentals of coding--logic, structure, sequence and algorithmic thinking--to generate creative outcomes eg animations and apps. All classes are taught Live 1:1 Online in the comfort of your home by Top percentile of certified teachers.

Location : Mumbai

Experience : 1 – 10 Years

Function : Operations & Supply Chain

Vacancy : 10

Job Description :

Job Title: Relationship Manager

Company: Top VC Backed Ed-Tech StartUp

An incredibly rare opportunity for a personable, detail-obsessed, technically passionate, Technical Call Center Manager to join a high-growth start-up and see a business being built from scratch. The role guarantees tremendous leadership and resume-building in a short time for someone looking to accelerate their career progression well ahead of the normal curve.

Background

WhiteHat Education Technologies Private Limited; Top VC Backed Ed-Tech StartUp (Potential Unicorn) in the business of teaching kids in one on one online learning environment.

· Location: Mumbai-Based Only. Office is in We Work Chromium Andheri East

· Field: Education-Technology

Job Summary (Responsibilities and Duties)

Be accountable for the entire Relationship Manager of a growing business

· Student/Teacher Representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new-to-the-world online platform. He/She should be patient, empathetic, and passionately communicative.

· Needs to manage class rescheduling requests and handle DataBase and coordinate with Tech team to execute this in backend to manage ongoing classes.

· Make daily trackers for student/teacher operations team as well as manage daily in bound/outbound email flow

• Experience

  1 - 7 Years

• No. of Openings

  20

• Education

  Post Graduate Diploma

• Role

  Relationship Manager

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office