Job Description

Relationship Manager - Operations

About Company :

Today, in the computer age, less than 1% of schools teach coding in early childhood. Result, a major gap in the requirements of the new world and our childrens skills. We prepares kids 6-14 for this new world. Kids learn fundamentals of coding--logic, structure, sequence and algorithmic thinking--to generate creative outcomes eg animations and apps. All classes are taught Live 1:1 Online in the comfort of your home by Top percentile of certified teachers.

Location : Mumbai

Experience : 1 10 Years

Function : Operations & Supply Chain

Vacancy : 10

Job Description :

Job Title: Relationship Manager

Company: Top VC Backed Ed-Tech StartUp

An incredibly rare opportunity for a personable, detail-obsessed, technically passionate, Technical Call Center Manager to join a high-growth start-up and see a business being built from scratch. The role guarantees tremendous leadership and resume-building in a short time for someone looking to accelerate their career progression well ahead of the normal curve.

Background

WhiteHat Education Technologies Private Limited; Top VC Backed Ed-Tech StartUp (Potential Unicorn) in the business of teaching kids in one on one online learning environment.

· Location: Mumbai-Based Only. Office is in We Work Chromium Andheri East

· Field: Education-Technology

Job Summary (Responsibilities and Duties)

Be accountable for the entire Relationship Manager of a growing business

· Student/Teacher Representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new-to-the-world online platform. He/She should be patient, empathetic, and passionately communicative.

· Needs to manage class rescheduling requests and handle DataBase and coordinate with Tech team to execute this in backend to manage ongoing classes.

· Make daily trackers for student/teacher operations team as well as manage daily in bound/outbound email flow
  • Experience

    1 - 7 Years

  • No. of Openings

    20

  • Education

    Post Graduate Diploma

  • Role

    Relationship Manager

  • Industry Type

    Education / Teaching / Training / Colleges /Institutes / Universities

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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