Relationship Manager - Operations
About Company :
Today, in the computer age, less than 1% of schools teach coding in early childhood. Result, a major gap in the requirements of the new world and our childrens skills. We prepares kids 6-14 for this new world. Kids learn fundamentals of coding--logic, structure, sequence and algorithmic thinking--to generate creative outcomes eg animations and apps. All classes are taught Live 1:1 Online in the comfort of your home by Top percentile of certified teachers.
Location : Mumbai
Experience : 1 10 Years
Function : Operations & Supply Chain
Vacancy : 10
Job Description :
Job Title: Relationship Manager
Company: Top VC Backed Ed-Tech StartUp
An incredibly rare opportunity for a personable, detail-obsessed, technically passionate, Technical Call Center Manager to join a high-growth start-up and see a business being built from scratch. The role guarantees tremendous leadership and resume-building in a short time for someone looking to accelerate their career progression well ahead of the normal curve.
Background
WhiteHat Education Technologies Private Limited; Top VC Backed Ed-Tech StartUp (Potential Unicorn) in the business of teaching kids in one on one online learning environment.
· Location: Mumbai-Based Only. Office is in We Work Chromium Andheri East
· Field: Education-Technology
Job Summary (Responsibilities and Duties)
Be accountable for the entire Relationship Manager of a growing business
· Student/Teacher Representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new-to-the-world online platform. He/She should be patient, empathetic, and passionately communicative.
· Needs to manage class rescheduling requests and handle DataBase and coordinate with Tech team to execute this in backend to manage ongoing classes.
· Make daily trackers for student/teacher operations team as well as manage daily in bound/outbound email flow