Relationship Manager

Maskara Electronics

1 - 5 Years
1 Openings
2.5-4.3 Lac/Yr
Kolkata
Face-to-Face interview

Key Skills

Corporate Banking Relation Manager Customer Relationship

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Job Description

Building and Maintaining Client Relationships: A Relationship Manager is responsible for establishing and nurturing strong relationships with clients. This includes understanding their needs, goals, and preferences, and consistently delivering exceptional service to meet those requirements. Relationship Managers act as the primary point of contact for clients, addressing any concerns or issues they may have and ensuring their satisfaction.

Developing Business Opportunities: Relationship Managers are tasked with identifying and developing new business opportunities within their client base. This involves proactively seeking out cross-selling and upselling opportunities, understanding clients' evolving needs, and introducing them to relevant products or services. Relationship Managers also focus on expanding their client portfolio by acquiring new clients through networking, referrals, and other business development strategies.

Providing Financial Advice and Guidance: In many cases, Relationship Managers work in financial institutions or departments where they provide financial advice and guidance to clients. They analyze clients' financial situations, investment portfolios, and goals, and offer recommendations and strategies to help clients achieve their financial objectives. Relationship Managers must stay updated on market trends, economic factors, and investment products to provide accurate and relevant advice.

Collaborating with Internal Teams: Relationship Managers serve as a liaison between clients and internal teams within the organization. They collaborate with various departments, such as sales, marketing, operations, and customer support, to ensure a seamless client experience. Relationship Managers communicate clients' needs and preferences to internal teams and coordinate efforts to meet those requirements. They also provide feedback and insights from clients to help improve products, services, and overall customer satisfaction.