Key Activities:
•Achieve Inquiry, Test Drive, Booking & Retail targets
•Sales of Allied Services like accessories, insurance, finance, extended warranty etc.
•Organization of events
•Customer follow-up at booking & post sales stage
•Ensuring customer experience and Zero customer complaints
Responsibilities
-Pre Sales : Lead generation / Referrals/ Offering Test Drives to customers
-Sales : Cars/ Accessories/ Exchange/ Finance/ Insurance/ Loyalty card
-Post Sales : Delivery / Post Sales follow-up
-Understands Customer's requirement for finance & Guides Customer on options/ documentation basis his profile.
-Keeping track of Customer's car related requirements & keeping him posted with regular updates
-Responsible for Customer Satisfaction & long term relationship building.
Competency Required
- Result oriented
- Team player
- Good Product knowledge & flair for automobile industry
- Preferably having operational knowledge on retail finance, Insurance exchange etc.
- Excellent Communication & Selling skills
- Customer Centric
- Valid car driving license is compulsory
Experience
2 - 4 Years
No. of Openings
7
Education
Diploma, Advanced/Higher Diploma, Any Bachelor Degree, Professional Degree
Role
Relationship Manager
Industry Type
Automobile / Auto Ancillaries
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office