Relationship Manager

Skywings Advisors Private Limited

Designation-Relationship Manager

CTC-4 LPA

Key Responsibilities:

Client Relationship Management:

Develop and nurture strong relationships with key clients, ensuring a high level of satisfaction and loyalty.

Client Onboarding & Consultation:

Oversee the onboarding process for new clients, understanding their unique needs, and providing tailored advice and solutions to meet their objectives.

Account Growth & Retention:

Identify opportunities for expanding client accounts and increasing revenue through upselling and cross-selling. Monitor client accounts and provide recommendations to enhance the client experience.

Problem Resolution & Support:

Serve as the primary point of contact for resolving client concerns or issues, ensuring timely and effective solutions to any problems or escalations.

Market Research & Insights:

Stay informed about industry trends, client needs, and competitors to provide valuable insights to clients and help improve internal strategies and offerings.

Collaboration & Coordination:

Work closely with internal teams (sales, marketing, product, etc.) to ensure smooth execution of client projects, deliveries, and continuous service improvements.

Performance Monitoring:

Track client satisfaction and performance metrics, preparing reports on client engagement, satisfaction, and overall account health.

Contract Negotiation & Renewals:

Manage the renewal process for client contracts, ensuring terms are met, and identifying areas to improve or enhance service offerings.

• Experience

  1 - 7 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Relationship Manager

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  india