Role and Responsibility Relationship Manager
Act as relationship manager for the Paid customers of NoBroker.
Build sustainable relationships and trust with customer accounts through open and
interactive communication.
Identify and assess customers needs.
Service customer in finding the right tenant / house as per the requirement of customer.
Dial outbound and attend inbound calls of customer and leads.
Use internal tools and methods to provide best possible service to the customer.
Negotiate with leads on behalf of customer.
Keep customer up-to date on the progress of his account.
Follow communication procedures, guidelines and policies.
Go extra mile to provide excellent customer service
Education- Any Under Graduate and Post Graduate.
About Training- Training will be provided for initial few days for an employee to understand end to
end process.
Qualification / Education and other Requirements:
Excellent verbal and written communication.
Good Interpersonal skills, numerical and analytical ability.
Decision making skills.
Language required: English & Hindi (mandatory),
Kannada/Tamil/Marathi/Telugu (optional)
Proficient in MS-Office (Excel, Word).
Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).
Comfortable with working 6 days a week and the week off will be on weekday.
**Laptop with webcam and good speed Internet connection is a must
Experience
0 - 1 Years
No. of Openings
15
Education
B.B.A, B.C.A, B.Com, B.E, B.Sc, B.Tech
Role
Relationship Manager
Industry Type
Real Estate / Property / Construction
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office