- Build and maintain strong relationships with registered clients to understand their preferences, expectations, and cultural requirements.
- Act as a trusted advisor and guide throughout their matchmaking journey.
- Analyze client profiles and suggest compatible matches based on preferences, family background, and lifestyle.
- Handle inquiries from potential customers and convert them into premium members through consultative selling.
- Coordinate between families for meetings, discussions, or introductions.
- Regularly follow up with clients to assess satisfaction and suggest new matches if needed.
- Address client queries, concerns, and grievances with sensitivity and professionalism.
- Maintain detailed records of client interactions, preferences, match suggestions, and outcomes using CRM tools.
- Work closely with other departments like customer support, digital marketing, and matchmaking analysts to improve service quality.
- Stay updated on cultural trends, social norms, and preferences relevant to matrimonial services.
- Handle client data and interactions with the utmost confidentiality and emotional intelligence, considering the personal nature of matrimonial services.
Experience
0 - 3 Years
No. of Openings
1
Education
B.A, B.C.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Relationship Manager
Industry Type
Advertising / MR / PR / Events
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.