apeejay insurance broking services pvt ltd is hiring highly organized and proactive candidates for the position of relationship manager.
key responsibilities:
• client relationship management: establish and maintain long-term, trusting relationships with clients, understanding their needs and ensuring satisfaction with the products or services provided.
• client onboarding and support: guide new clients through the onboarding process, helping them understand products or services, and providing ongoing support.
• sales and business development: identify opportunities to sell or cross-sell products to clients and assist in expanding the client base through referrals and networking.
• problem resolution: address client issues or concerns, working to resolve them promptly and ensuring that clients feel valued and heard.
• strategic guidance: serve as the client’s primary point of contact, providing expert advice, product knowledge, and proactive suggestions that help clients meet their objectives.
• collaboration: work closely with internal departments, such as telesales, and customer support, to ensure client needs are met and issues are handled effectively.
• contract management: assist in negotiating contract terms and renewals, ensuring that clients are aware of all available options.
qualifications:
• education: bachelor’s degree in business administration, sales, marketing, or a related field (preferred).
• experience: 2-5 years in client-facing roles, preferably in insurance 5sales, banking product sales, account management,
• shift: 10:00am- (monday-saturday).
• salary: freshers-12k- 20k / exp: negotiable.
• skills:
o strong communication and interpersonal skills
o proven ability to manage multiple client relationships and tasks
o ability to work independently and as part of a team
additional requirements:
• travel within the state may be required depending on client needs.
Experience
2 - 5 Years
No. of Openings
15
Education
Higher Secondary
Role
Relationship Manager
Industry Type
Insurance / Claims
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
15, Park St, Taltala, Kolkata, West Bengal 700016