Relation Manager

Capability Extender Services Pvt. Ltd.

Job description

Relationship Manager Duties and Responsibilities

Relationship Managers build and maintain relationships with clients and partners. They give clients personalized advice, build rapport and provide quick responses to their inquiries. Relationship Managers analyze the company’s communication strategy, negotiations and contracts to identify trends that can improve organizational procedures.

Here are examples of Relationship Manager duties:

Build and improve relationships with customers, key suppliers and partners.

Review company practices to ensure clients get maximum satisfaction from their purchases.

Identify potential opportunities and inform the sales team to follow up.

Educate and inform clients about the company’s products, services and special offers.

Attend to client complaints and resolve issues promptly.

Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.

Work with internal departments to ensure company meets clients’ expectations.

Oversee customer relationship management system.

Relationship Manager Skills and Qualifications

A successful Relationship Manager candidate will have various prerequisite skills and qualifications needed for duties. Candidates require a bachelor’s degree in business administration or a related field to gain employment. The best applicants will have experience in customer relations service, sales or other customer-facing roles. Relationship Managers need excellent communication and presentation skills.

Here are examples of Relationship Manager skills:

Graduate must, skilled in marketing or a related field

Fresher invited for this position.

Three or more years’ experience in customer service, sales or a related position

Excellent verbal and written communication skills

DL and Bike Must..

Excellent conflict resolution and interpersonal skills and ability to build lasting relationships with clients

Exceptional organization skills and a strong work ethic

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  B.A, Any Bachelor Degree, Professional Degree

• Role

  Relation Manager

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office