Opening For Relation Manager

People Facilities LLP

1 - 6 Years
10 Openings
1.5-4.0 Lac/Yr
Pune
Face-to-Face interview

Key Skills

Field Sales Conveyancing Lead Generation Customer Relationship Relation Manager Walk in

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Job Description

Key Responsibilities:

Maintain Customer Relationship

 Build sustainable relationships and trust with customer via open and interactive communication

 Regular & timely interaction with the customer via various modes like calls, whatsApp, EDMs etc. as decided per the

business plan

 Explain customized proposition to the customer basis the important dates (Birthday, Term Renew etc.)

 Perform annual protection review calls as per the timelines

Campaign Calling

 Perform Segmented product based campaigns including GLIP, SWP, FWP and others

 Ensure that the customers are aware of the offering and do not have any confusion regarding the same

Perform Service Request Calls

 Keep records of customer interactions, process customer accounts and file documents

 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to

ensure resolution

 Provide accurate, valid and complete information by using the right methods/tools

 Identify and assess customers�� needs to achieve satisfaction.

Experience
1 - 6 Years
No. of Openings
10
Education
Any Bachelor Degree
Role
Relation Manager
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About People Facilities LLP

The People Operations is counted amongst the leading names in the placement industry. With the support of a team of adroit & meticulous professionals, it has become possible for us to cater to various dynamic placement & recruitment requirements of both candidates & companies. Our team members have helped us in offering integrated consultancy services and total HR services & solutions to our clients. We provide top-class end to end HR services including recruitment, executive search, campus recruitment, training and a complete range of HR outsourcing solutions for our clients. Apart from this, we also provide career consultancy services, manpower recruitment services, housekeeping services, placement services and security services.