Opening For Relation Manager

  • icon job experience 1 - 6 Years
  • icon job opening 10 Openings
  • icon salary 1.5-4.0 Lac/Yr
  • icon job location Pune
  • Face-to-Face interview Face-to-Face interview

Job Description

Key Responsibilities:

Maintain Customer Relationship

Build sustainable relationships and trust with customer via open and interactive communication

Regular & timely interaction with the customer via various modes like calls, whatsApp, EDMs etc. as decided per the

business plan

Explain customized proposition to the customer basis the important dates (Birthday, Term Renew etc.)

Perform annual protection review calls as per the timelines

Campaign Calling

Perform Segmented product based campaigns including GLIP, SWP, FWP and others

Ensure that the customers are aware of the offering and do not have any confusion regarding the same

Perform Service Request Calls

Keep records of customer interactions, process customer accounts and file documents

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to

ensure resolution

Provide accurate, valid and complete information by using the right methods/tools

Identify and assess customers needs to achieve satisfaction.
  • Experience

    1 - 6 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    Relation Manager

  • Industry Type

    Banking / Financial Services / Stock Broking

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About People Facilities LLP

The People Operations is counted amongst the leading names in the placement industry. With the support of a team of adroit & meticulous professionals, it has become possible for us to cater to various dynamic placement & recruitment requirements of both candidates & companies. Our team members have helped us in offering integrated consultancy services and total HR services & solutions to our clients. We provide top-class end to end HR services including recruitment, executive search, campus recruitment, training and a complete range of HR outsourcing solutions for our clients. Apart from this, we also provide career consultancy services, manpower recruitment services, housekeeping services, placement services and security services.
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