Regional Collection Head Executive - Agra

Smart4talent

Designation:- Regional Collection Head In Agra

Qualification:- Graduation

Experience:- 2 TO 5 Years

Salary :- TO Monthly

Industries:- Banking

Roles and Responsibilities

Managing the over collection vertical of the entire Region.

Accountable for Reducing Delinquency and improve Recovery rates on the assigned Portfolio (20% weightage on early buckets and 80% weightage on Bkt 2 and above.

Ensure timely Allocation of cases to Collections officers basis Geography and Vintage and give signoff .

Ensure effective hands off between Regular crecs and Collections officer

Ensure coverage of portfolio through regular reviews .

To highlight variance in previous months performance ,chalk out Forecast and strategy , Drive and execute the plan .

Ensure Dissemination of Targets , KPI and incentive structure to the team at the beginning of the Month .

Ensure Adequate capacity, minimize Attrition and highlight variance in capacity if any .

Ensure Internal and External guidelines are adhered to in the field.

Initiation of Legal action on problematic customers .

Regular Training ,coaching and Motivating the team

Timely Cash deposition and ensure Reflection of the same on system < 24 hours .

Succession Planning

To support the business on data quality management . improving the quality of customer information available thru timely feedback

• Experience2 - 5 Years
• No. of Openings5
• EducationAny Bachelor Degree
• RoleCollection Head
• Industry TypeBanking / Financial Services / Stock Broking
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office