Provide guidance, training, and support to team members. Ensure they understand their roles and responsibilities. Regularly assess the performance of team members against established goals and KPIs. Provide feedback and implement improvement plans when necessary. Create and implement effective recovery strategies to minimize overdue accounts and bad debts. Tailor strategies to different segments of borrowers .Establish realistic and measurable recovery goals for the team, aligning with the organization's overall financial objectives. Oversee daily recovery activities, ensuring that all processes are followed correctly and efficiently .Optimize workflows to ensure timely and effective recovery efforts. Implement improvements to enhance efficiency and effectiveness. Address and resolve complex or escalated recovery cases, working closely with borrowers and legal teams when necessary Identify and assess potential risks related to loan recovery. Develop mitigation strategies to address these risks. Establish and enforce controls to minimize financial losses and ensure the integrity of recovery processes. Collaborate with other departments such as finance, legal, and customer service to ensure coordinated and cohesive recovery efforts Facilitate effective communication with borrowers, addressing their concerns and working towards mutually agreeable solutions.
- Experience0 - 1 Years
- No. of Openings1
- EducationProfessional Degree, B.A, B.C.A, B.B.A, B.Com
- RoleRecovery Team Leader
- Industry TypeBanking / Financial Services / Stock Broking
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office