Receptionist

ENT Clinic

WE NEED A CANDIDATE (female candidate shall be preferred) WHO IS CONFIDENT AND SMART WITH GOOD COMMUNICATION SKILLS. SHE SHOULD IDEALLY BE RESIDING IN Gurgaon AND SHOULD BE ABLE TO JOIN IN NEXT 7-10 days.

work timings

Mon- Sat- - 2pm & 4pm-

Key Responsibilities:

Front Desk Management:

Welcome patients and visitors warmly and professionally.

Manage appointment scheduling and rescheduling efficiently.

Answer phone calls and emails promptly, addressing patient queries.

Ensure patient records are updated and maintain data confidentiality.

Clinic Operations:

Supervise daily operations to ensure smooth functioning.

Manage billing, invoicing, and financial records with accuracy.

Maintain stock and inventory of medical and office supplies.

Coordinate with external vendors for maintenance and other services.

Patient Interaction:

Provide a helpful and empathetic point of contact for patients.

Ensure timely communication of appointment reminders and follow-ups.

Address patient concerns professionally and escalate when necessary.

Assist with organizing and maintaining clinic records.

Prepare and manage reports and schedules for staff and doctors.

Work collaboratively with doctors and staff to ensure high-quality patient care.

Participate in team meetings to optimize clinic workflows and operations.

Ensure the clinic adheres to safety standards and maintains a clean, safe environment.

Uphold patient privacy and clinic protocols at all times.

Work Hours:

Work is not overwhelming. Work is regarding giving appointments, managing documentation of patients and managing OPD of 20-30 patients and overall management of clinic.

Weekly off: sunday

• Experience

  1 - 5 Years

• No. of Openings

  1

• Education

  Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma

• Role

  Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  sushant lok-1