Receptionist

ENT Clinic

WE NEED A CANDIDATE (female candidate shall be preferred) WHO IS CONFIDENT AND SMART WITH GOOD COMMUNICATION SKILLS. SHE SHOULD IDEALLY BE RESIDING IN Gurgaon AND SHOULD BE ABLE TO JOIN IN NEXT 7-10 days.

work timings

Mon- Sat- - 2pm

& 4pm-

Key Responsibilities:

• Front Desk Management:

• Welcome patients and visitors warmly and professionally.

• Manage appointment scheduling and rescheduling efficiently.

• Answer phone calls and emails promptly, addressing patient queries.

• Ensure patient records are updated and maintain data confidentiality.

• Clinic Operations:

• Supervise daily operations to ensure smooth functioning.

• Manage billing, invoicing, and financial records with accuracy.

• Maintain stock and inventory of medical and office supplies.

• Coordinate with external vendors for maintenance and other services.

• Patient Interaction:

• Provide a helpful and empathetic point of contact for patients.

• Ensure timely communication of appointment reminders and follow-ups.

• Address patient concerns professionally and escalate when necessary.

• Assist with organizing and maintaining clinic records.

• Prepare and manage reports and schedules for staff and doctors.

• Work collaboratively with doctors and staff to ensure high-quality patient care.

• Participate in team meetings to optimize clinic workflows and operations.

• Ensure the clinic adheres to safety standards and maintains a clean, safe environment.

• Uphold patient privacy and clinic protocols at all times.

Work Hours:

Work is not overwhelming. Work is regarding giving appointments, managing documentation of patients and managing OPD of 20-30 patients and overall management of clinic.

• Weekly off: sunday

• Experience

  1 - 5 Years

• No. of Openings

  3

• Education

  Diploma, Advanced/Higher Diploma, Higher Secondary, Secondary School, Vocational Course

• Role

  Receptionist

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office