Job Description - Telecaller
Roles and Responsibilities:
- Ability to find sales opportunities through inbound calls, outbound cold calls, or email.
- Contact potential or existing customers and educate them about a product or service using scripts.
- Needs to answer the queries of the customer by understanding their needs and requirements and close deals.
- To explain the benefits of the products or services to potential clients.
- Collect customers details including names, addresses, phone numbers, etc. for further process.
- Keep records of calls and sales and note useful information.
Requirements:
- Proven experience as telesales representative or other sales/customer service role.
- High school diploma; /BA will be an added advantage. (Any Graduate)
- Excellent knowledge of the English language.
- Collect information and management.
- Pay attention to details.
Skills:
- Effective communication skills
- Negotiation skills
- Stress tolerance- to remain calm under pressure
- Self-motivation and confidence
- Target oriented
- Customer service orientation
- Active Listener