Greeting and Welcoming: Welcome patients, visitors, and staff in a friendly and professional manner. Provide assistance and directions to individuals entering the hospital.
Patient Registration: Collect and enter patient demographic information into the hospital database.
Appointment Scheduling: Schedule patient appointments, tests, and procedures.
Coordinate with medical staff to ensure efficient scheduling.
Answering Phones: Manage and route incoming calls to the appropriate departments.
Provide information, take messages, and handle inquiries.
Record Maintenance: Maintain accurate and up-to-date records of patient information.
Ensure confidentiality of patient records and adhere to privacy regulations.
Insurance Verification: Verify insurance coverage and eligibility for patients.
Assist patients with insurance-related inquiries.
Cash Handling: Collect co-pays and payments from patients. Balance and reconcile daily cash transactions.
Coordination with Medical Staff: Communicate effectively with medical and administrative staff. Relay messages and information between patients and healthcare providers.
Multitasking: Handle multiple tasks simultaneously, such as answering phones, assisting patients, and managing administrative duties.
Computer Skills: Use hospital information systems and electronic health records for various tasks. Proficient in using office software for administrative duties.
Emergency Response: Follow established procedures in the event of emergencies.
Communicate emergency situations to appropriate personnel.
Team Collaboration: Collaborate with other hospital staff to ensure a coordinated and efficient workflow.
Maintaining Clean and Organized Reception Area: Ensure the reception area is clean, organized, and presentable. Stock necessary supplies at the front desk.
Experience
0 - 3 Years
No. of Openings
2
Education
B.A, B.Com, Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School
Role
Receptionist
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office