Job description
Receptionist Responsibilities:
Greeting and Welcoming:
Welcome visitors, clients, and employees in a friendly and professional manner.
Answering Calls:
Manage incoming phone calls, direct calls to the appropriate person or department, and take messages when necessary.
Scheduling and Appointments:
Schedule appointments and meetings, coordinating with both internal and external stakeholders.
Handling Mail and Packages:
Sort and distribute mail, packages, and other deliveries. Manage shipping and receiving as needed.
Front Desk Appearance:
Maintain a clean and organized front desk area, creating a positive first impression for visitors.
Information and Assistance:
Provide information to visitors and employees, and offer assistance as needed.
Office Manager Responsibilities:
Administrative Support:
Assist with administrative tasks such as filing, document management, and data entry.
Supervision and Coordination:
Supervise front desk staff and coordinate their activities. Ensure smooth operations at the reception.
Facility Management:
Oversee office facilities, ensuring they are well-maintained and equipped with necessary supplies.
Budgeting and Expenses:
Manage office budgets, track expenses, and handle financial transactions.
Staff Coordination:
Collaborate with different departments, manage schedules, and coordinate staff activities.
Event Planning:
Organize company events, meetings, and conferences, handling logistics and coordination.
Policy Implementation:
Ensure that office policies and procedures are implemented and followed.
Problem-Solving:
Address and resolve any issues or challenges that arise in the day-to-day operations of the office.
Vendor Management:
Liaise with vendors, suppliers, and service providers to ensure smooth operations.
Report Generation:
Generate reports related to office activities, expenses, and other relevant metrics.
This combined role requires strong organizational and multitasking skills, effective communication, and