Receptionist

Premio Travels and Tours

1 - 2 Years
2 Openings
3.0-3.5 Lac/Yr
Pakistan
Posted 8 days ago
Face-to-Face interview

Key Skills

Business Development Client Development MS-excel CRM Sales

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Job Description

Key Responsibilities:

Serve as the first point of contact for customer inquiries via phone, email, chat, and social media channels.

Provide timely, accurate, and professional responses to customer questions and concerns.

Resolve product or service issues by , offering solutions, and escalating when necessary.

Ensure customer satisfaction by addressing all concerns promptly and efficiently.

Maintain a high level of knowledge about company products, services, and promotions to assist customers effectively.

Record and track customer interactions using the company’s CRM system.

Follow up with customers as needed to ensure issues are resolved.

Benefits:

Competitive salary and performance-based incentives.

Ongoing training and career development opportunities.

Experience
1 - 2 Years
No. of Openings
2
Education
Professional Degree
Role
Receptionist
Industry Type
Travel / Tourism
Gender
[ Male / Female ]
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
19/8 Firdous colony Nazimabad Near gulbahar police station

About Premio Travels and Tours

Our Vision
At our travel business, we are committed to providing our customers with an unforgettable experience that not only meets but exceeds their expectations. Our vision is to contribute to society through our travel business by providing exceptional service that leaves a lasting impression.

Our focus is on maintaining a continual interaction with our clients to ensure that their needs and concerns are addressed in a timely manner. We understand the importance of responding quickly to our client's concerns and needs, and we strive to provide the highest level of customer service to ensure their satisfaction.