Designation: Ayurveda Clinic Receptionist
Job Location: Mumbai (Borivali)
Any Industry Candidate can Apply for this Role of Receptionist.
The Ayurveda Clinic Receptionist is the first point of contact for patients and visitors to the clinic,
responsible for providing a positive and efficient experience. This role requires strong
communication and organizational skills to ensure smooth operations.
Patient Reception: Greet patients and visitors warmly as they enter the clinic, creating a
friendly and welcoming atmosphere.
Appointment Management: Schedule, reschedule, and cancel patient appointments
using the clinic's scheduling system, taking into account provider availability.
Patient Registration: Collect and update patient information, including contact details and
medical history.
Check-In and Check-Out: Assist patients with the check-in process upon arrival and
check-out after their appointments, ensuring accuracy and efficiency.
Patient Assistance: Provide information about clinic services, procedures, and any
pre-appointment instructions to patients.
Phone and Email Communication: Answer phone calls and respond to emails from
patients, addressing inquiries, scheduling, and providing information.
Billing and Payment: Collect fees and process payments, as well as handle basic billing
inquiries.
Waiting Room Management: Keep the waiting area clean, organized, and comfortable
for patients, ensuring a pleasant environment.
Administrative Support: Assist with administrative tasks, such as filing, data entry, and
maintaining patient records.
Provider Support: Assist healthcare providers with administrative tasks and preparations
as needed.
Follow-Up: Conduct follow-up calls to check on patient satisfaction and address any
post-visit concerns.
Adherence to Clinic Policies: Follow clinic policies and guidelines for patient service and
care.
Regards,
Ritika
HR Associate
1 - 7 Years
1 Openings
0.8 - 4.5 Lac/Yr
Face-to-Face interview
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