- Greeting Visitors: Welcome and assist customers, clients, and visitors with a friendly and professional demeanor, ensuring they feel valued.
- Directing Inquiries: Answer phone calls, emails, and online queries, directing them to the appropriate department or personnel.
- Appointment Scheduling: Schedule appointments for test drives, service bookings, and meetings with sales or service personnel.
- Document Management: Maintain and organize paperwork, customer records, and important documents, ensuring they are accurate and up-to-date.
- Sales Coordination: Assist the sales team by providing initial information to customers about available vehicles, promotions, and services.
- Promotional Material Distribution: Distribute brochures, catalogs, and other marketing materials to customers and visitors.
- Reception Area Management: Maintain a clean, organized, and professional reception area, ensuring it reflects the companys brand and reputation.
- Waiting Area Assistance: Ensure that customers and visitors in the waiting area are comfortable and attended to, offering refreshments or information as necessary.
- Internal Communication: Communicate effectively with different departments (Sales, Service, Spare Parts, Finance, etc.) to relay information and ensure smooth operations.
- Handling Inquiries: Respond to customer inquiries about automobile models, service packages, and dealership services, ensuring accurate and up-to-date information is provided.
- Invoice Management: Assist with the preparation of invoices, receipts, and payment tracking for vehicle purchases or service bills.
- Brand Ambassador: Act as a brand ambassador, showcasing the companys products and services to customers and visitors with enthusiasm and professionalism.
- Support for Test Drives: Assist with the logistics and coordination of test drives, ensuring the customer experience is seamless and positive.
Experience
0 - 1 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Receptionist
Industry Type
Automobile / Auto Ancillaries
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.