Receptionist (Female)

IIA Group

1 - 5 Years
1 Openings
1.3-3.3 Lac/Yr
Kolkata
Face-to-Face interview

Key Skills

Receptionist Good Personality Receptionist Activities Office Work Customer Calling English Language

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Job Description

A receptionist plays a crucial role in an organization, serving as the first point of contact for visitors and callers:

### Key Responsibilities:

1. Greeting Visitors: Welcoming guests and clients in a friendly and professional manner.

2. Answering Phones: Handling incoming calls, directing them to the appropriate departments, and taking messages when necessary.

3. Scheduling Appointments: Managing calendars for appointments and meetings, ensuring efficient use of time and resources.

4. Administrative Tasks: Performing clerical duties such as filing, data entry, and maintaining office supplies.

5. Handling Correspondence: Sorting and distributing incoming mail, as well as sending out correspondence.

6. Customer Service: Addressing inquiries and providing information about the organizations services or products.

7. Maintaining a Tidy Reception Area: Ensuring the reception area is clean, organized, and welcoming.

### Skills Required:

- Communication Skills: Strong verbal and written communication abilities to interact effectively with clients and team members.

- Organizational Skills: Ability to manage multiple tasks and prioritize effectively.

- Computer Skills: Proficiency in using office software (like Microsoft Office) and phone systems.

- Interpersonal Skills: Friendly and approachable demeanor to create a positive first impression.

- Problem-Solving Skills: Ability to handle unexpected situations and resolve issues efficiently.

### Qualifications:

- Education: A high school diploma is typically required; additional qualifications in office administration or related fields can be beneficial.

- Experience: Previous experience in a customer service or administrative role is often preferred.

This role is vital for ensuring smooth operations