Receptionist

CB Physiotherapy

ROLE SUMMARY:

We are looking to hire a receptionist at our Physiotherapy Clinic with excellent organizational and administrative skills.

ROLES and RESPONSIBILITIES:

Provides administrative support to the rehab team, including but not limited to: registering patients, answering phone calls, follow-up on leads/enquiries, booking appointments, following up on email inquires, management of incoming referrals, mail and faxes, and other administrative duties

Ensures a good flow in the clinic by managing patient's appointments and wait time

Answering patient inquiries, phone calls, emails and providing assistance in order to ensure a positive clinic experience on every visit

Reviews and updates patients demographics and obtains necessary information as required

Processes payments on point of sale machine, G-pay, Paytm, etc, and managing accounts.

REQUIREMENTS:

Previous experience in a medical office-physiotherapy clinic is an asset.

Administrative or customer service experience, including in a medical field is considered an asset.

Experience with any practice management solution is an asset.

Computer proficiency including Microsoft Office and email required experience with electronic charting systems and/or fax.

Effective communication skills both oral and written English.

Good organizational skills with a desire and the initiative to develop the full-time position into a leadership role.

Ability to ensure professionalism in all communications with existing and potential patients and deliver superior service to patients and colleagues.

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Receptionist

• Industry Type

  Wellness / Fitness / Sports / Beauty

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office