ROLE SUMMARY:
We are looking to hire a receptionist at our Physiotherapy Clinic with excellent organizational and administrative skills.
ROLES and RESPONSIBILITIES:
Provides administrative support to the rehab team, including but not limited to: registering patients, answering phone calls, follow-up on leads/enquiries, booking appointments, following up on email inquires, management of incoming referrals, mail and faxes, and other administrative duties
Ensures a good flow in the clinic by managing patient's appointments and wait time
Answering patient inquiries, phone calls, emails and providing assistance in order to ensure a positive clinic experience on every visit
Reviews and updates patients demographics and obtains necessary information as required
Processes payments on point of sale machine, G-pay, Paytm, etc, and managing accounts.
REQUIREMENTS:
Previous experience in a medical office-physiotherapy clinic is an asset.
Administrative or customer service experience, including in a medical field is considered an asset.
Experience with any practice management solution is an asset.
Computer proficiency including Microsoft Office and email required experience with electronic charting systems and/or fax.
Effective communication skills both oral and written English.
Good organizational skills with a desire and the initiative to develop the full-time position into a leadership role.
Ability to ensure professionalism in all communications with existing and potential patients and deliver superior service to patients and colleagues.
0 - 1 Years
1 Openings
1.8-2.3 Lac/Yr
Face-to-Face interview
Similar Jobs
