Front Desk Management: Greet visitors, answer phone calls, and handle
inquiries in a professional and friendly manner.
Appointment Scheduling: Manage the reception calendar, schedule
appointments, and coordinate with staff to ensure smooth operations.
Administrative Support: Provide administrative assistance such as filing, data
entry, photocopying, and scanning documents as needed.
Invoicing: Generate and process invoices accurately using accounting
software or designated systems.
Payment Processing: Handle cash, checks, and credit card transactions,
ensuring accuracy and compliance with company procedures.
Customer Service: Assist customers with inquiries, provide information about
services or products, and address any concerns promptly and effectively.
Maintaining Records: Keep records of appointments, invoices, payments, and
other relevant information organized and up-to-date.
Communication Liaison: Serve as a liaison between clients, staff, and
management, relaying messages and ensuring effective communication flow.
Office Supplies Management: Monitor inventory levels of office supplies and
place orders as needed to ensure smooth operations.
Adherence to Policies and Procedures: Follow established protocols and
guidelines for reception, administration, and invoicing to maintain consistency
and efficiency in daily operations.