Real Time Analyst

Enexperts Consulting (Opc) Pvt. Ltd.

0 - 4 Years
10 Openings
Not Disclosed
Noida
Face-to-Face interview

Key Skills

Real Time Analyst Business Analyst Business Administration Walk In

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Job Description

WFM Analyst II is responsible for constantly monitoring the required vs actual Headcount, as well as the use of auxiliaries. Creates and updates specific reports related to productivity and metrics from the assigned account .

Main Responsibilities:

Making decisions to balance intraday effectiveness to achieve staffing requirements, optimize frontline resources to overcome staffing gaps and be able to determine the best solution for each program according the business needs, communicating with frontline team members and frontline management to set expectations, facilitate execution and clarify decisions. Coordinate the issue resolution process between frontline and supporting teams whenever a system issue occurs, constant communication between, client, operations, training and management. Ensure max capacity during critical intervals.

Candidates Should Have -

Strong oral and written skills

~Ability to adapt styles to the situation and context

~Ability to work independently with a minimum of supervision, in a fast-paced environment and effectively manage multiple tasks.

~Attention to details

~Have a strong passion for our Customer First initiative, and demonstrate it through tenacity, persuasiveness, and strong interpersonal skills.

Benefits:-

~5 Days working

~Both side cab

~US Shift

~Customer Service Process

Experience0 - 4 Years
No. of Openings10
EducationAny Bachelor Degree
RoleReal Time Analyst
Industry TypeRecruitment Consulting / Staffing Services
Gender[ Male / Female ]
Job CountryIndia
Job TypeWork from Office

About Enexperts Consulting (Opc) Pvt. Ltd.

Enexperts Consulting is one of the most prominent names in the placement sector of Noida. We are actively engaged in offering the best-in-class placement services to different candidates as well as organizations. We offer several placement services such as manpower recruitment services, corporate training services, career consultancy services, educational consultancy services and security services. In addition to this, we also provide the best placement consultancy services and overseas placement services. To handle all our company operations, we have appointed a reliable team of skilled and determined professionals, who have a track record of executing all these operations with the utmost professionalism and dedication. All you need to do is just connect with us by dialing our numbers to avail the benefits of our placement services.