Real Time Analyst

Skywings Advisors Private Limited

1. Monitor agent status in real-time.

2. Monitors inbound operations to ensure optimal staffing levels.

3. Evaluate adherence and take immediate action to improve performance.

4. Facilitates real-time discussions with necessary stakeholders.

5. Responsible in processing the hourly, daily, weekly, monthly schedule adherence reports

6. assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position.

7. Work closely with the operations team to analyze and help improve their delivery processes

8. Use trends and reports to forecast requirements

9. Assist with projects and other duties as requested or assigned

• Experience

  1 - 7 Years

• No. of Openings

  5

• Education

  Higher Secondary, Diploma, Any Bachelor Degree

• Role

  Real Time Analyst

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office