Dear Candidate we are hiring Real Estate CRM Manager for a Real Estate Developer and builder company located at kandivali.
candidates who can join immediately or within 15 days are preferred.
if interested then kindly call or drop your resume at
HR Head
Suhel Taj
JD-CRM MANAGER
Roles and Responsibilities:
The candidate will be responsible for sending daily cheques to banks for clearance.
He / She must have proficiency in MIS for collection tracker.
Updating payment entries NEFT/ RTGS/ cheques details records.
Scanning and uploading cheques into the system.
Connecting customers for payment collection.
Generating payment receipts, scanning, dispatching/ e-mailing it to the customers
Sending Demand letters to the customers as per cost sheets.
Coordinating with Banks/ Accounts team for payment updating
The candidate will be responsible for sending daily collection reports to the management.
Filing / Record keeping of cheques payment details and IOM Deposit slip copies.
Coordinating with Facility Management Team and Vendors/ Execution Engineering
Team for work completion of flats.
Handling possession related activities.
Preparing all documents related to possession.
Meeting clients for queries related flats.
Responsible for daily payment entries into the collection tracker and into far vision.
Maintaining / updating records for daily possessions kits/ key hand over .
Drafting intimation letters, payment receipts, LOI, IOD, Allotment Letters, Demand Letters etc. and dispatching it to customers.
Updating project status to customers via E-mails and calls.
Coordinating with other teams like Legal team, Accounts, Administration to get
information.
Scanning all important documents , cheques and updating payments records in to CRM
The candidate will be responsible for solving customer queries via email and calls in stipulated time.
In case of loan related issues of customers, he/she has to handle the matter.
Prioritizing important tasks and ensuring they g