Main Missions of the Position
Focus on RFID technology quality performances and methodologies for inlay, converting, and print/encode (Banking).
Coordinate the efficient flow of production specifications and quality details while working with key business functions such as RFID Engineering, RFID Process Engineering
Working knowledge of printing technologies including flexo, thermal, offset, digital, and inkjet
Deep knowledge of products and collaborate with Process Engineer to learn the process and quality parameters
Inspect, test, and sample materials or assembled parts or products for defects and deviations from specifications.
Monitor production operations and equipments, products to ensure conformance to specifications and make or order necessary process or assembly adjustments.
Discuss inspection results with those responsible for products and recommend necessary corrective actions.
Discard or reject products, materials, and equipment not meeting specifications.
The Incumbent should be having problem solving skills
Should have Knowledge of QRQC (Quick Response & Quality Control)
Understand the PPS (Practical Problem Solving) and resolve the issues at the earliest
Communicating with clients and customers about their experiences with a product or service
Listening to customer or client complaints or concerns and working to resolve their issues
finding ways to measure customer satisfaction and improve services
keeping accurate records of discussions or correspondence with customers
analysing statistics or other data to determine the level of customer service our organization is providing
developing feedback or complaints procedures for customers to use meeting with other managers to discuss possible improvements to customer service
To take lead in preparing, compiling and coordinating reports/working papers for presentation to the Management
To get trained on CQM parameters and implement the same in production floor