Urgent Requirement Of Quality Auditor

  • icon job experience 1 - 3 Years
  • icon job opening 01 Openings
  • icon salary Not Disclosed
  • icon job location Mehsana
  • Face-to-Face interview Face-to-Face interview

Job Description

Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls.

Participates in call calibration exercises.

Participates in internal listening sessions.

Assists Quality Manager in providing standard weekly and monthly reporting within predetermined reporting parameters.

Provides regular feedback to Quality Leadership regarding call trends or compliance issues that may arise.

Works with Quality Leadership to continually define Quality Assurance guidelines.

Responsible for ensuring internal and external customer interactions are handled in compliance with established procedures and standards.

Become a subject matter expert in all business segments

Offers suggestions for process improvement to foster exceptional customer experience.
  • Experience

    1 - 3 Years

  • No. of Openings

    01

  • Education

    Any Bachelor Degree

  • Role

    Quality Auditor

  • Industry Type

    Agriculture / Dairy

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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