 Develop the organizations quality management strategy and plans.
 Manage, support and provide direction and leadership related matters, for the entire company.
 Recruitment of personnel for QA Department.
 Should be expert in FSSC Certification & requirements.
 Shelf life testing
 Nutrition labelling as per FSSAI
 Batch testing of products
 Raw material testing as per schedule
 Finished product validation once in a year
 Hygiene & water testing once in a quarter
 New product development records
 Product specification
 Packaging specification
 Make sure COA of all raw materials is available
 Check digit calculation and barcode allotment
 Customer complaints compilation and analysis
 Customer feedback analysis
 Maintain logger data
 Co-ordinate pest control activity and maintain pest control records
 Document review once in year
 Diversify chemical – monitoring their usage
 Hazard analysis to be done once in a year - raw materials, process & finished products.
 Internal audit twice in a year.
 Management review once in a year.
 External & internal calibration
 Maintain training records
 Maintain list of equipment with maintenance department
 Sensory evaluation of chocolates every month
 Maintain building interior & exterior record-monthly
 Check material incoming record
 Monitor deep cleaning schedules & record keeping-daily
 Check temperatures of all storage areas & units-daily
 Record all the amendments made to documents
 Monitor chocolates dispatch log
 Root cause analysis
 Product recall
 Mock recall
 Involving in production and packaging
 Quality audit to lounges
 Traceability system
 Monitor dish washer temperature record
 Maintain visitors questionnaire records
 Maintain water tank cleaning record
 Approving contents of labels.