JD For Quality Assurance Manager With Experience 4-5 Years Location Madurai

Enquest Corporate Services LLP

The managers must be analytical and creative, always come up with new ways to satisfy needs and encourage employees. They help design enforce quality controls in order to maintain company standards. They also help communicate expectations to employees and provide coaching and corrective action when needed. Quality assurance managers must be excellent communicators with a strong desire to help others.

Role & Responsibility Details

• Reporting to Head – ITeS

• Need to achieve quality assurance operational objectives by contributing information and analysis of strategic plans and reviews.

• Develops quality assurance plans by conducting hazard analyses, identifying critical control points and preventive measures, establishing critical limits, monitoring procedures, corrective actions, and verification of procedures

• Validates quality processes by establishing product specifications and quality attributes, measuring production, documenting evidence, determining operational and performance qualification,

• Maintains and improves product quality by completing product check with system compliance and surveillance audits.

• collaboration with other members of management to develop new product checks to improve quality

• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations

• Tracking sales goals and reporting results periodically (Daily/Weekly/Monthly/Quarterly/Yearly)

Network of Interaction:

Internal

• Project Managers / Delivery Managers within the Engagement

• Vertical / Practice/ Function Leaders

• Business Head / CEO

External

• Stakeholder Organization – CIO / Heads (VP, Directors / Managers – Technical / Business)

• External Auditors

Skills Required

• Technical proficiency must be able to use MS Office and generate reports.

• Ability to analyze data and create and review processes.

• Experience

  4 - 7 Years

• No. of Openings

  1

• Education

  M.B.A/PGDM

• Role

  Quality Assurance Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home