QA Analyst/Quality Assurance Analyst

Naaptol online shopping pvt ltd

Interested candidates can share teir resumes.

Required Skill: to comprehend the customer complaints to convert data into information, create reports and share changes required to improve the quality of the product.

1.       Analysis of the customer complaint Data, coordinate with stake holders for POA2.       Study the VOC (voice of customer)  and do RCA of the product3.       Listening to calls to deep dive in specific products to understand RCA4.       Making calls to customers and take first hand information about the complaints5.       Analysis of the product damage & probable reasons6.       Coordinating with vendors, merchandising for implementation of POA to reduce returns7.        Preparing report  & sharing inputs for .       Creating FAQ for products with help of QA team

• Experience

  0 - 3 Years

• No. of Openings

  3

• Education

  Any Bachelor Degree

• Role

  Quality Assurance Analyst

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office