Quality Assurance Analyst

Job Description

Conduct call audits and suggest corrective measures to meet client SLAs. Adept in Quality Tools. Experience in Outbound banking process will be preferred
  • Experience

    1 - 3 Years

  • No. of Openings

    10

  • Education

    Higher Secondary

  • Role

    Quality Assurance Analyst

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Athena BPO Pvt. Ltd.

Athena BPO is a leading Domestic Contact Centre in India started by its promoter Mrs Elizabeth Jacob.
It has over 16 years of experience in servicing Clients in India with multi lingual support in 11 regional
languages spanning across 2 cities. Athena is top BPO Industry in Mumbai, has a strong presence
in BFSI, FMCG, MEDIA and Telecom verticals in the BPO space and has grown with the clients.
Read More...
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