Quality Assurance Analyst

Athena BPO Pvt. Ltd.

1 - 3 Years
10 Openings
2.3-3.0 Lac/Yr
Chandivali Mumbai
Face-to-Face interview

Key Skills

Quality Control Outbound Voice Process BFSI Banking Process

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Job Description

Conduct call audits and suggest corrective measures to meet client SLAs. Adept in Quality Tools. Experience in Outbound banking process will be preferred

Experience
1 - 3 Years
No. of Openings
10
Education
Higher Secondary
Role
Quality Assurance Analyst
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Athena BPO Pvt. Ltd.

Athena BPO is a leading Domestic Contact Centre in India started by its promoter Mrs Elizabeth Jacob.
It has over 16 years of experience in servicing Clients in India with multi lingual support in 11 regional
languages spanning across 2 cities. Athena is top BPO Industry in Mumbai, has a strong presence
in BFSI, FMCG, MEDIA and Telecom verticals in the BPO space and has grown with the clients.