Quality Analyst

EMPLOY BERRY

Job Title Quality Analyst

Function

Call Centre

*Working time *

6 Days working (Monday to Saturday)

10 am to 7 pm office hours

Sunday Fixed off

Minimum

Education

. Graduate

Work Experience

2 Years - 8 Years

Minimum 2 yrs. of experience as Quality Analyst on papers BPO ONLY.

Gender

Female/ Male

Job Role

Can communicate in Hindi and English both.

Call Audit

(1) Live Call

(2) Recorded Calls

Team Strength

Call Duration

What is AHT?

How to share Feedback

Call Calibration

No of calls audit

What is your feedback mechanism?

Basic Excel Knowledge

DIP Check Knowledge

• Experience

  2 - 3 Years

• No. of Openings

  9

• Education

  Any Bachelor Degree

• Role

  Quality Analyst

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office