Quality Analyst

  • icon job experience 2 - 3 Years
  • icon job opening 5 Openings
  • icon salary 2.0-2.5 Lac/Yr
  • icon job location Chennai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Call Monitoring Monitoring Customer Interactions Quality Analysis Of Service Executive Quality Analyst

Job Description

Ensuring that the customer service executive provide quality service in line with the organizational objectives.

Optimized quality assurance increases customer service executive's efficiency through behavior modification

Enhanced quality service to customers and improved close rates.

It is important to have a robust quality assurance program, creating a team of analysts and understanding their roles and responsibilities.
  • Experience

    2 - 3 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree

  • Role

    Quality Analyst

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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