BPO Quality Analyst (Voice Process)

  • icon job experience 2 - 3 Years
  • icon job opening 1 Openings
  • icon salary 1.5-2.5 Lac/Yr
  • icon job location Bangalore
  • Face-to-Face interview Face-to-Face interview

Job Description

We have An Urgent Opening for Quality Analyst (outbound) in Hsr Layout, Bangalore

monitor Agent Calls and Provides Feedback Analyzing Portfolio Performance Through Calls Monitored and Performance Reports.

improving Performance Through Interventions Leading and Participating in Client Calls Continuous Portfolio Performance Improvement

required Skills:

prior Experience of Call Monitoring is An Added Advantage.

good Interpersonal Skills.

excellent Communications Skills ( Both Written & Verbal )

should have Knowledge in Providing Feedback, Calibration.

ability to Transfer Knowledge & Check Applicability.

salary: 12k-17k, Qualification: Graduate Degree Preferred But Can Consider Hsc or Diploma Holder.

years of Experience Required 2-3 Years of Outbound Voice Experience.
  • Experience

    2 - 3 Years

  • No. of Openings

    1

  • Education

    Diploma, Any Bachelor Degree

  • Role

    Quality Analyst

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About eleanor india

Eleanor India is a BPO into domestic Outbound process and striving to massive expansion and growth. Eleanor specializes in developing and implementing professional inbound/outbound B2B (business to business) and B2C (business to consumer) telemarketing, lead generation, appointment setting, telesales and market research programs. Telemarketing refers to the business or practice of marketing goods or services by telephone. It is the act of selling, promoting or soliciting a product over the telephone.
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