Quality Analyst

  • icon job experience 2 - 5 Years
  • icon job opening 40 Openings
  • icon salary 2.0-4.0 Lac/Yr
  • icon job location Bangalore
  • icon job posting Posted 54 days ago
  • Online interview Online interview

Job Description

Be a mentor and guide the product executives to the company set quality metrics.

Monitor, evaluate and score inbound calls against established quality assurance

instruments and standards.

Review, evaluate, and score open and closed customer issues tickets against

established quality assurance instruments and standards.

Participate, as needed, in calibration sessions, employee communication sessions,

and/or creation of communication tools.

Supports and communicates business goals, quality standards, processes and

procedures and policies.

Ensures the call center agents adhere to predetermined quality assurance standards

and the businesss standard operating procedures.

Conduct / Lead training sessions (as needed).

Monitor calls to provide feedback regarding telephone etiquette, product information

given and ides performance expectations, action plans and

development plans to improve call quality.
  • Experience

    2 - 5 Years

  • No. of Openings

    40

  • Education

    Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech

  • Role

    Quality Analyst

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Urgent Requirement For Quality Analyst

Wayscape solution PVT LTD

  • Location Bangalore
  • Experience 2 - 5 yrs
Test ExecutionTest PlanningAutomation TestingPerformance TesterReportingQuality AnalysisQA-quality AssuranceSEODigital Marketing

Work From Home Internet Assessor - Sindhi Speakers

Telus International Ai Data Solutions

  • Experience 0 - 1 yrs
EnglishSindhiData AnalysisQuality AnalystQuality Assurance AnalystQuality Assurance TesterSocial MediaSearch Engine

Urgent Requirement For Bengali-speaking Internet Assessor

Telus International Ai Data Solutions

  • Experience 0 - 6 yrs
BengaliEnglish LanguageData AnalystQuality Assurance AnalystQuality Assurance TesterQuality Analyst

Urgent Opening For Sindhi-speaking Internet Assessor

Telus International Ai Data Solutions

  • Experience 0 - 6 yrs
English LanguageData AnalysisQuality AnalystQuality Assurance AnalystQuality Assurance Tester

Looking For Punjabi-speaking Internet Assessor

Telus International Ai Data Solutions

  • Experience 0 - 6 yrs
PunjabiEnglish LanguageData AnalysisQuality Assurance AnalystQuality AnalystQuality Assurance Tester

Pharmaceutical Quality Assurance and Quality Control Fresher

Saisource Solutions

  • Location Bangalore
  • Experience 0 - 3 yrs
  • Salary 4.5 Lac/Yr
Quality Assurance AnalystQuality Control AnalystPharmaceutical Production

Looking For QS and Planning

Asset Handlers Builder Pvt Ltd

  • Location Bangalore
  • Experience 5 - 6 yrs
  • Salary 6.0 Lac/Yr
Quality Assurance Analyst

Homebased Internet Rater - Punjabi Speakers

Telus International Ai Data Solutions

  • Experience 0 - 6 yrs
English LanguageSocial MediaSearch EngineQuality Assurance AnalystQuality AnalystQuality Assurance TesterPunjabi

Home Based Internet Rater - Sindhi Speakers

Telus International Ai Data Solutions

  • Experience 0 - 6 yrs
English LanguageSearch EngineSocial MediaData AnalystQuality AnalystQuality Assurance Tester

Production Engineer

Jj Training and Placement Services

  • Experience 1 - 7 yrs
Quality Assurance EngineerProduction EngineerProduction ControllerAutoCAD OperatorOperator TraineeApprentice TraineeEngineer TraineeDesign TraineeTraining EngineerQuality Assurance AnalystQuality AnalystQuality Assurance SupervisorQuality

Senior Quantity Surveyor - - Interior Projects Experience Only

The Unique Story

  • Location RMV 2nd Stage Bangalore
  • Experience 3 - 5 yrs
Interior ConsultantInterior DecoratorReportingBudgetingQuality AnalystQuotations

Developer/Programmer/Software/IT/Engineer

GerardYadGG

  • Experience 0 - 6 yrs
  • Salary 100.0 Lac/Yr
Python DeveloperPython TrainerPythonData ScientistJava DeveloperJava Script DeveloperJava TrainerJava J2Ee DeveloperJava Software EngineerJava Developer TraineeJava ArchitectJava Application DeveloperJava Back End DeveloperJava InternshiSoftware AnalystSoftware ArchitectSoftware ExecutiveSoftware ConsultantSoftware DesignerSoftware DeveloperSoftware EngineerSoftware ProfessionalSoftware Quality AnalystSoftware SpecialistIT ConsultantInformation Technology AnalystVP ITIT AdministratorIT Business AnalystIT ManagerIT RecruiterIT Software TesterIT EngineerIT Marketing ExecutiveWork From Home

Developer/Programmer/Software/IT/Engineer

GerardYadGG

  • Experience 0 - 6 yrs
  • Salary 100.0 Lac/Yr
PythonPython DeveloperPython TrainerData ScientistJava DeveloperCore JavaJava2DJavaCardJavaFXJavaSEJava Script DeveloperJavascriptAngularjs JavascriptPHP JavaScriptJavaScript MySQLJavaScript FrameworksIT ConsultantInformation Technology AnalystIT AdministratorVP ITIT Business AnalystIT ManagerIT RecruiterIT Software TesterIT EngineerIT Marketing ExecutiveSoftware AnalystSoftware ArchitectSoftware ExecutiveSoftware ConsultantSoftware DesignerSoftware DeveloperSoftware EngineerSoftware ProfessionalSoftware Quality AnalystSoftware SpecialistWork From Home

Area Service Manager - South Region

Talent Zone Consultant

  • Location Bangalore
  • Experience 5 - 10 yrs
  • Salary 12.0 Lac/Yr
Area Service ManagerCRMTroubleshooting SkillsService OperationsQuality Assurance AnalystWalk in

Quality Analyst

P H Recruiter

  • Location Bangalore
  • Experience 2 - 4 yrs
Quality MonitoringCall MonitoringQuality Analysis7 QC ToolCSAT

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it