The ideal candidate for this position is a talented, detail-oriented professional who has a knack for staying organized and managing his/her time well. The successful candidate will be responsible for exploring customer requests, responding to customer inquiries and resolving customer issues. The Customer Relations Representative must be able to learn quickly, respond coherently to challenging situations and explain technical concepts in an understandable manner.
Responsibilities:
Answer inquiries from customers.
Maintain databases related to customers.
Provide technical support for customers.
Solve problems for customers.
Troubleshoot technology issues for customers.
Answer telephone calls from customers.
Must be aware about the CRM programing and coding to create a CRM software for the company.
Job Types: Full-time, Regular / Permanent
Salary: ₹16, - ₹22, per month
Benefits:
Flexible schedule
Health insurance
Life insurance
Paid time off
Schedule:
Day shift
Morning shift
Ability to commute/relocate:
Ambala, Ambala - , Haryana: Reliably commute or planning to relocate before starting work (Required)
Experience
1 - 2 Years
No. of Openings
2
Education
Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree
Role
PTE trainer
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office