Property Manager

Stay Bird LLP

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 6 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Property Operations and Department Budgets

• Ensure service programs are in place and executed against (., Refreshing Service).

• Provide timely, real-time feedback to management and hourly/non-management associates on service and operational standards; including feedback on even the smallest of service and operational details.

• Review and follow-up on property Guest Service Satisfaction (GSS) scores and comments.

• Create and support clear lines of responsibility for management team, including coverage and oversight throughout the day.

• Walk the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.

• Inspect guest rooms on a weekly basis to ensure cleanliness/maintenance.

• Manage the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals.

• Act as a project manager for the execution of capital improvements (., renovations, reinventions, refreshes, signage, etc.).

• Delegate responsibilities for operations and projects to appropriate level of associate.

• Prepare for Quality Assurance (QA) audits (., daily and pre-visit activities).

• Encourage all departments to operate under Standard Operating Procedures (SOP) or Local SOPs (LSOP) and make sure they are up to date.

• Actively participate in GSS committee

• Experience

  1 - 5 Years

• No. of Openings

  2

• Education

  Bachelor of Hotel Management, Higher Secondary, Professional Degree, Secondary School

• Role

  Property Manager

• Industry Type

  Real Estate / Property / Construction

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office