1. Ownership of Properties: Take ownership of a designated number of houses, ensuring they are well-maintained and provide a best-in-class experience for both tenants and owners.
2. Periodic Checks: Conduct periodic checks of the assigned houses to ensure they meet Company's quality standards. Additionally, ensure that all necessary data, including utility account IDs, tenant agreements, photographs of the house, etc., are accurately maintained in
Company's systems.
3. Minimize Tenant Move-Outs: Implement strategies to minimize tenant move-outs from the houses mapped to you, ensuring high tenant satisfaction and retention.
4. House Onboarding/Offboarding: Utilize Company's processes and tools, including the New Flow app, to onboard new houses into Company's portfolio or offboard existing houses as per predefined SLAs.
5. Move-In & Move-Out Processes: Efficiently manage move-in and move-out processes for tenants, adhering to Nestaway's procedures and timelines. Utilize the New Flow app and other provided tools to ensure smooth transitions for tenants.
Qualifications:
Bachelor's degree or equivalent in a relevant field.
Prior experience in property management or a related field is preferred.
Strong organizational and multitasking skills, with the ability to manage multiple properties simultaneously.
Excellent communication and interpersonal skills, with a customer-centric approach.
Proficiency in using technology and willingness to learn and adapt to new tools and systems.