The Project Manager Assistant (PMA) provides the organizational skills to interface with clients to meet their needs and requirements for their laboratory analysis
PRIMARY RESPONSIBILITIES
? Closely work with the Project managers as their replica.
? Effectively communicate with clients to ensure that client goals are being met.
? Answering basic technical questions
? Send final reports to clients as per the worklist
? Ensuring that customer turnaround times are met.
? Ensuring that client analytical requests are accurately logged in.
? Giving out pricing information and quotes.
? Resolving ambiguities between company and Client.
? Checking reports for accuracy and completeness.
? Signing and authorizing release of reports.
? Coordinate the efforts of sample collection, sample receiving, and sample custody.
? Respond to client inquiries or complaints.
QUALIFICATIONS/SKILL REQUIREMENTS
? Qualifications for this position are a bachelor’s degree in a science or technical field and a general knowledge of the techniques and limitations of environmental testing.
? Good organization skills and positively influence others.
? Ability to develop plans to improve company’s effectiveness, quality and customer service.
? Strong interpersonal and communications skills (written & spoken).
? Strong computer skills.
? Ready to work USA time basis.