Product Support Engineer

  • icon job experience 0 - 5 Years
  • icon job opening 5 Openings
  • icon salary Not Disclosed
  • icon job location Hyderabad
  • Face-to-Face interview Face-to-Face interview

Job Description

We are looking for a Product Support Engineer to provide support and monitoring for our critical production applications. Your primary responsibility will be to provide operational monitoring and initial response and triaging of all issues for applications. You will handle incoming support tickets and provide timely and effective communication to customers. You will also perform an initial investigation to resolve issues and escalate them in a timely manner. You may also act as a point of contact for customers in production and assist with onboarding, triaging, coordinating deployments with customers and internal Sureify teams. As Sureify grows we will need to bring in application engineers at different experience levels.
  • Experience

    0 - 5 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree

  • Role

    Product Support Engineer

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Sureify Labs Technology Pvt Ltd

As the son of a life agent, Dustin Yoder knew from a young age that life insurance is important to any sensible financial plan. So he was surprised to learn that most of his fellow Millennials hadnt even considered life insurance. Dustin realized the industry had lost touch with todays buyer, and he saw the opportunity to transform how carriers connect to consumers. To realize his vision, Dustin assembled a diverse team of passionate individuals. Some were insurance veterans, and others were insurance outsiders from tech and creative backgrounds eager to bring a fresh perspective to a legacy industry. After some trial and error, the teams ingenuity and determination gave birth to Lifetime: the platform thats transformed the way life and annuity companies around the world sell products and engage their customers.
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