A well-established MNC is looking for a product Support Analyst to join their team. The analyst will be responsible for effective and efficient handling of customer support service
offered through calls, emails, chats and online customer portal. Be a critical point of contact
for the end users of the products/services in order to resolve issues and requests
at the first level. Mediate communication with the data and technical teams for the
resolution as required. Must hold valid passport, as the analyst may be required to travel to
global offices as part of the knowledge transition process.
CTC: As per market standards
LOCATION: Chennai
REQUIRED SKILLS
Must have been part of Service Desk/ Application/Product Support
team that involves co-ordination and interaction with business users via different mode
of communication using a service desk tool/system
➢ Good understanding of MS office tools
➢ General knowledge of the financial domain and specifically, fund data is an added
advantage
If you are interested in this opportunity and would like to know more about it, please fill in the google forms:
If your application is shortlisted, we will contact you within 3 business days of submitting the application. Depending on the number of applications received, we would only be able to respond to the shortlisted applicants. Thanks for your understanding.
Thank you for taking your time to go through the opportunity. We look forward to hearing from you!
Experience
2 - 8 Years
No. of Openings
10
Education
Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Vocational Course
Role
Product Support Analyst
Industry Type
Manufacturing / Production / Quality
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
2 - 8 Years
10 Openings
1.0 - 7.0 Lac/Yr
Face-to-Face interview
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