HDFC BANK

Key Skills

Accuracy Product Knowledge Profiling Appraisal Skills Ø Soft Skills TAT Commitments

Job Description

KPA & Activities:

1. Business Targets: Achievement of business targets for all financial products as defined and agreed upon.

• Meet customers to sell all financial products

• Meet & counsel Walk -in & DSA customers who have been referred to him / her by HDFC Limited

• Influence customers to buy FD who have no prior HDFC Deposit relationship.

• Ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options.

• Obtain appropriate documents / information from the client and ensure the forms are duly completed before logging the sale.

• Communicate the necessary details to the customers for the products being bought by them.

• Ensure sale is completed through / in line with the defined sales process.

• Maintain product mix across types of loans / value of loans ( Eqt, Housing, etc)

and appropriate open market share for all products ( PAR / ULIP / Non Par).

• Co-ordinate for all claims processing (with the help of TM/ ASM/ Coordinators / SM representatives).

• Closely monitor the HL data of the HL executives mapped to maximize the business opportunities.

• Ensure maximum joint calls with each HL executive mapped.

• Ensure that all reports are created and maintained in a timely manner (DSR, Sales Dairy, etc.)

• Ensure that all documents are properly scanned and there is no mistakes while lead updation in the system.

• Be completely aware of the products being offered by the company and understand competition offering to be able to handle customer objections.

• Be updated with the latest product features to enhance his / her selling abilities

• Ensure all desired matrix and business composition (persistency, funded, non funded, etc.) are met

2. Relationship Building:

• Manage relationship with HL executives mapped to him / her.

• Maintain good relations with HDFC Limited

• Maintain good relationship with Channel partners & DSA

• Build relationship with the assigned / so
  • Experience

    0 - 1 Years

  • No. of Openings

    50

  • Education

    Any Bachelor Degree

  • Role

    Product Sales

  • Industry Type

    Banking / Financial Services / Stock Broking

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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