We are seeking an outstanding Product Analytics Manager to join BizAcuity's Business Intelligence team. We deliver business intelligence solutions to a diverse set of organizations by understanding their complex data sets. If you join our team, your work will have an immediate influence on our client’s day-to-day decision making and drive the adoption of new Business Intelligence solutions.
Your responsibilities include but not limited to :
Develop roadmap of advanced analytics (data science, AI / ML) and automation products and lead a team of engineers, analysts, and data scientists to deliver substantial and sustainable productivity and experience gains per vision and strategy of the organization.
Focus on ensuring faster, smarter, and efficient service management ecosystem while fireproofing our operations from issues to improve credibility and reliability of our services.
Liaise with business strategy, operations, platform, and solution teams to understand business needs and build product roadmaps aligned with the overall functional capability architecture.
Demonstrate thought leadership, proactivity, passion, and customer centric mindset to influence organization to shape product strategies and to onboard next generation capabilities.
Lead and deploy teams to explore fitment of advanced analytics and automation solutions to cater to capability gaps through well-defined and accelerated execution of proof of concepts or MVPs.
Industrialize and scale successful proof of concepts to usable and useful products.
Prioritize and execute projects while using resources efficiently to incur optimal cost and maximum gain.
Lead automation and advanced analytics workstreams of global programs to improve customer experience and productivity.
Minimum Requirements
Bachelors degree preferably in engineering, or computer science. MBA preferred.
4+ years of relevant experience in product management or program management preferably in the space of building AI/ML products invo