Opportunity to Work with !!
role: Product Advisor
location: Indore (lad Colony)
responsibilities-
working with and Supporting the Center Manager and Marketing Team to Generate a Continuous Flow of Enquiries and Walk-ins and Converting Them Into Premium Memberships At the Centre
1. Handling Telephonic and Walk-in Enquiries At the Centre
2. Making Outbound Calls to Members / other Enquiry Database and Offering Them Matchmaking Solutions
3. Following the Defined Sales Process to Convert Enquiries Into Members
4. Recording all the Details of the Enquiries in the Specified Format and Entering Them Into System
5. Getting all the Statutory Id and Qualification Proofs from the Premium Members and Storing It Safely
6. Making Required Number of Calls for Following Up with Enquiries Which are Not Converted
7. Updating the Details of Follow-up in the System
8. Meeting Sales and Conversion Target
9. Appearing for Periodic Evaluations
10. Maintaining Various Reports Related to Sales and Accounts
11. in Case Call Needs to Be Escalated, Noting Details and Forwarding It to the Seniors
12. Interfacing with Walk-in Customers, Explaining to Them Features of /centre and Converting Them to Premium Membership
taining all Documentation that Pertains to the Above Responsibilities
14. Coordinating with the Service Team to Smoothly Handover Converted Members.
requirements-
1. Minimum Hsc Passed
2. Extremely Presentable with a Pleasing Personality
3. Fluent in English, Hindi & Telegu with a Neutral Accent
4. Minimum 6 Months of Work Experience (preferably from Insurance, or Sales Experience from Telecom or Financial Sector
liarity with the Internet and the Usage of Computers
6. At Least Average Writing Skills
7. Service Orientation and Listening Skills
8. Handling Irate Customers
9. Problem-solving and Objection Handling Abilities
10. Strong Local Culture Sensitivity
11. Clear Diction and Clarity in Speech