Process Team Leader

Voyaze

On-the-job Product Training of new joinees

Maintain MIS for Allocated Pool

Tracking Callers productivity

Inspire / motivate callers to achieve targets

Sending Pick-up files to FPRs

Co-ordinate with product field FPRs

Identifying critical cases and act accordingly

Prepare strategies for achieving Team targets

Coordinate with Collection agencies

Handling Escalation calls /agitated customers

Performance review of callers on daily weekly monthly basis

Plan for absenteeism in the team and ensure smooth work flow

Liaise between different departments

• Experience

  3 - 6 Years

• No. of Openings

  10

• Education

  B.A, B.B.A, B.C.A, B.Com, B.Ed, B.Sc, Any Bachelor Degree

• Role

  Process Team Leader

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Sector 62 Noida