Process Associate

  • icon job experience 1 - 5 Years
  • icon job opening 20 Openings
  • icon salary 2.0-3.0 Lac/Yr
  • icon job location Delhi
  • Face-to-Face interview Face-to-Face interview
Key Skills

Call Center

Job Description

Job Title: Transport Tracking Process - BPO Representative (Immediate Joiner)

Location: West Delhi

Experience: Minimum 6 months in BPO industry

Job Type: Full-time

Shift: Rotational shifts (including night shifts)

Working Days: 5 days a week

Weekoffs: Rotational weekoffs (every 2 weeks off)

Process: Blended process - Transport tracking

Responsibilities:

* Monitor and manage transportation processes

* Coordinate with drivers, dispatchers, and customers

* Update and track shipment status

* Resolve customer inquiries and issues

* Meet productivity and quality targets

* Work collaboratively in a fast-paced team environment

* Utilize technology and software to manage transportation operations

Requirements:

* 6 months minimum experience in BPO industry

* Strong communication and problem-solving skills

* Ability to work in rotational shifts, including night shifts

* Ability to start immediately (no notice period required)

* Proficiency in MS Office and CRM software

* Strong attention to detail and organizational skills

* Experience in transport tracking or related process preferred
  • Experience

    1 - 5 Years

  • No. of Openings

    20

  • Education

    Higher Secondary, Any Bachelor Degree

  • Role

    Process Associate

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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