Process Associate (Full Time)

  • icon job experience 0 - 2 Years
  • icon job opening 50 Openings
  • icon salary 2.0-3.5 Lac/Yr
  • icon job location Jaipur
  • Face-to-Face interview Face-to-Face interview

Job Description

Responsibilities:

� Handle outbound cases professionally and efficiently, addressing

customer queries and concerns regarding products or services.

� Provide effective and excellent customer service, understanding and

listening to the customer��s needs and resolving issues in the timely

manner.

� Excellent communication skills to convey information clearly.

� Ensure adherence to quality standards and call protocols during

interactions with customers.

� Maintaining records of customer interactions and feedbacks.

� Must be clear with the product/service knowledge and industry trends to

provide accurate information to customers.

� Generate leads and work with a proactive approach.

� Follow company's guidelines and should maintain data confidentiality and

security.

Requirements:

� Open availability for two shifts: Monday to Friday (Sat. & Sun. fix off)

5 am to 2 pm (AUS) & 2 pm to 11 pm (UK)

� Educational Qualification - (10+2) or graduate.

� Excellent command of English with strong verbal communication skills.

� Basic computer proficiency.

� Quick problem-solving skills.

� Freshers and candidates up to 1 year of experience are eligible to apply.

� Prior experience in a BPO or customer service role will be an added

advantage.
  • Experience

    0 - 2 Years

  • No. of Openings

    50

  • Education

    Higher Secondary, Any Bachelor Degree

  • Role

    process associate

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Career Builder Consultancy

This company was established in 2014 with an aim to serve the clients as well as the candidates in a better manner with all the possible resources and to give them the exceptional experience of recruitment and 24/ 7 reliable support. We believe in hiring the best available resources in town and gather them to an invincible team. Our resources include a Director, R&D managers and certain enthusiastic individuals known as Freelance HR Executives.

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