Process Associate For Order Management Night Shift

  • icon job experience 0 - 1 Years
  • icon job opening 10 Openings
  • icon salary 1.8-2.3 Lac/Yr
  • icon job location Jaipur
  • Face-to-Face interview Face-to-Face interview
Key Skills

God Communication Process Associate Customer Service Supply Chain Management Inventory Management

Job Description

Responsibilities

Order Management and Customer Service

• Checks for Completeness of Commercial Requirements and ensures that order details (dates, details) in the system matches customer’s requirements as indicated in customer documents

• Provides Shipment Confirmation to Customers and ensures that orders are in ready condition and in correct status before each order status

• Generates Shipment List and acquires proforma invoice, packing instructions and shipping release from customers to release orders for shipment

• Analyses, qualifies, and completes Change Order Requests

• Notifies Customer of Promise Delivery Date with an order acknowledgment and ensures that customer receives their orders on time and shipment commitment targets are met

• Proactively and promptly updates the customer of any delays in deliveries whether a revised delivery date is available or not

• Ensures that the dates own by order management team are updated and reflective of current order status

• Facilitates emergency/kick-off meetings with other functional groups and expedites immediately when there are any potential order delays

• Coordinates with other teams/support to complete the request of customers and communicates effectively with suppliers on customer’s delivery date pull in requests

• Generates and analyses backlog orders and participates in order backlog review meetings to provide feedback on risks to meet the period’s shipment commitments

Continuous Improvement and Innovation

• Participates in the execution of Functional Unit Strategic Initiatives/Programs to improve Key Performance Indicators and support the objectives of the organization.

Requirements

Education: Bachelor's Degree – ., ., ., ., BBA, or any other graduate.

Job Related Experience:

At least 6 months to 1 year related experience in order management or similar support/functions (Freshers may apply too)

Specific Knowledge:

Intermediate to Advanced MS Office Application – MS Excel

Business
  • Experience

    0 - 1 Years

  • No. of Openings

    10

  • Education

    B.A, B.B.A, B.C.A, B.E, B.Sc, Diploma, Any Bachelor Degree, Professional Degree

  • Role

    Process Associate For Order Management| Night Shift

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Infonic Solutions

We at Infonic welcome innovative ideas and encourage transparency at all levels, and we make sure the members enjoy the process and most importantly have a work environment where everyone must learn and grow.
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